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Serco Members

GMB members employed by Serco are represented by the Plymouth Health Branch.

40% of Serco staff are members of the GMB Trade Union and some others will be members of the other recognised Trade Union. GMB has the largest membership.

Our local Serco Representative and senior GMB officers meet approx. every six weeks with senior Serco managers to address any major issues. We call this meeting the JSNC meeting; the GMB and Unison are the two recognised Trade Unions with Serco and a copy of that agreement can be found at the bottom of this page. If you wish to know what we are currently discussing via this forum please just ask us.

The GMB is always looking for new ‘GMB Organisers’ – If you are interested in taking on a challenge please get in touch with our Serco Organiser Charlene Sibley or the Branch Secretary; Ray Stewart. We will be more that happy to discuss the GMB representatives role in the workplace. There is no cost to you for any training and development and the recognition agreement will give you the time you may need to undertake any GMB officers role within Derriford.

Problems? Don’t wait until it makes you sick, Speak to us ASAP! – We could help you.

Charlene is more than capable of supporting you and raising issues with the employer after discussion with you.

  • Before contacting your GMB Steward, please make your concerns are known to your supervisor or line manager.
  • If this approach fails to deliver the support you would expect, then speak to us, we can raise the issue on your behalf after we discuss the situation with you and gather the facts.
  • Always request time away from your workplace before leaving your place of work to meet with your Trade Union Representative.

Serco – GMB Senior Steward

Name: Charlene Sibley

Position: GMB Senior Serco Steward

Phone: 07792 807079

Description: Employed full time by Serco at Derriford Hospital. Works Rotational Shifts, week days and weekends
Before you refer to any policy in any formal process please ensure this policy is the most up to date version. If you have any questions please refer to your HR department first and take advice from your GMB Steward for support.

Serco Health Academy
Serco_Health_Academy.pdf

Code of Conduct
Serco_Code_of_Conduct.pdf

Disciplinary Policy
Serco_Disciplinary_Policy.pdf

Serco & Trade Union Collective Agreement
Serco_Collective_Engagement_Framework_Agreement_Serco_GMB_Unison_Derriford Hospital.pdf

Disciplinary, Grievance & Appeal Policy
Serco_DG_Staff_Guidance.pdf