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GMB Serco Updated TUPE Information


Serco Hotel Services Employees

Please find below some information on support which is available to you prior to your TUPE transfer to the Trust on 01 October.   

NHS Pension Support  

Group sessions with a short presentation followed by an opportunity to ask questions

1:1 drop-in sessions/meetings available if preferred

Pensions’ information leaflet

Financial Advisor Support Sessions

Independent Financial Advisor to be available for a number of drop-in sessions.   The Advisor can offer impartial, independent advice on any financial concerns you may have.    If you wish to attend one of these sessions please see the schedule in the signing-in area.


Free access to Neyber, a financial education hub.  Discover your Financial Health Score and have access to financial tools, resources and tools to help you build your financial knowledge and confidence.  

1:1 Consultation Meetings with a Member of the Trust

If any member of staff requires a 1:1 meeting with a member of the Trust prior to transfer, please contact Jackie Grantham, Serco HR

(tel:  01752 432297, email: will liaise with the Trust to arrange any meetings.

Copies of leaflets and schedules mentioned above are available in your signing-in area.  _________________________________________________

Please contact your local Rep if you would like to discuss the process.

Pay is very likely to be something which members will want to have absolute assurances on and that the transfer is going to work and support you. We will try our best to ensure there are minimal issues and disruption to you as a consequence.

Currently a number of you pay your membership subscriptions through your wages. We try to encourage all of our members to pay by direct debit so if you pay your membership through your wages there will be an opportunity at this meeting for you to switch to monthly direct debit payments. Should you wish to do this now please call 02920 491260 and the switch can be made instantly.

Branch Office: 01752 439274

Leave your name, membership number and contact details

Join GMB:


If you feel that you need some pensions advice please view the links below.

You may seek independent financial advice from an advisor of your choice.

The new employer UHPT Plymouth Derriford, will be providing some NHS pensions advice during September. This information is linked below

We would advise you to take advice from your current pensions provider to get the most accurate information on possible options for you.

Pension support sessions   –  click here

NHS Pension Scheme information  –  click here


NHS Terms and Conditions

NHS Staff are employed using the Agenda for Change terms and conditions (AfC).

Agenda for Change is the NHS contracted Terms click here.


Serco TUPE FAQ sheets

This is compiled by Serco and not the GMB – any questions or inaccuracies please notify Serco and the GMB – We will then do our best to help resolve the issue.


Policy and procedure

This will change for some, or all, of you procedures. click the link to view the most common policies. Trust policy and procedure


Financial Advisor Support Sessions

Available dates and times – Click here

Posted: 2nd July 2019

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